return policy

 to request a return authorization. All returns must be authorized in advance and meet return requirements. Any returns without an authorization number may not be eligible for a refund.

Return requirements

• Received within 30 days from the date of shipment
• All parts and original packaging materials are complete and packed in their original boxes.

The following items are not eligible for return:

• Install or modify
• Custom or made to order
• Lampshades, light bulbs, and accessories are sold separately.

Defective products

If you find any defects in the product, please contact our customer service at support@quorvessa.com
 to request a replacement or return. If the product is damaged or lost in transit, please report it within 5 business days of receiving the product to receive a refund or compensation. Please do not remove the product from the original shipping